Refund Policy
Thank you for shopping with Anchor Rock Building Materials. We appreciate your business and want to ensure your satisfaction with our products. Please carefully read our refund policy before making a purchase.
All Sales Are Final: We want to inform our customers that all sales are final. Once a purchase is made, it cannot be refunded or exchanged, except in the case of a defective or damaged product.
Defective or Damaged Products: If you receive a defective or damaged product, please contact our customer service within 7 Days of receiving the item. We will require photographic evidence of the defect or damage. Upon verification, we will provide you with instructions for returning the item and, at our discretion, either issue a refund or send a replacement.
Cancellation Policy: Orders cannot be canceled once they have been placed. Please double-check your order before completing the purchase.
Contact Us: If you have any questions or concerns about our refund policy, please contact our customer service team at ecommerce@anchor-rockbm.com.
By making a purchase on our website, you acknowledge and agree to abide by our refund policy.
Mail Your concerns to:
anchor-rockbm.com
Attn: Administration
5730 SW 23rd St,
West Park, FL 33023
